Australian market served by Hawaiian Airlines' Sydney headquarters . The airline operations customer service marketing and sales are managed out of this office which is situated in the CBD . Managing alliances with travel agencies and corporate accounts creating customized marketing campaigns helping customers with reservations and questions and interacting with the community are some of the main duties. In addition to offering seamless support and promoting Hawaiian Airlines routes brand and genuine Hawaiian hospitality the Sydney staff maintains a local presence . In order to meet the particular requirements and tastes of Australian consumers, they collaborate closely with the airline corporate office .