Tom Jan is a technology professional at TOPS Infosolutions, specializing in software development, Artificial Intelligence (AI), Generative AI, Agentic AI, and Retrieval-Augmented Generation (RAG). With an interest in emerging technologies and digital innovation, Tom explores how AI-powered solutions can help businesses improve operational efficiency, solve complex challenges, and build smarter digital experiences.
AI development is entering a new phase. Businesses are moving beyond basic chatbots and experimenting with AI agents, Generative AI, RAG,AI-powered applications, intelligent automation, andagentic software development. By 2027, choosing an AI development company will be less about finding a vendor that can connect an application to an AI model and more about finding a technology partner that can build, secure, govern, and continuously improve AI systems in production.
This shift is already visible. Gartner expects agentic AI investment to grow rapidly and predicts that AI coding agents will increasingly become part of the broader software development lifecycle. At the same time, governance, security, and cost management are becoming critical concerns as AI systems gain more autonomy.